1. Introduction
Kiranaguru.com, owned and operated by Chandan Enterprise, respects your privacy. Welcome to Kiranaguru.com, an online platform owned and operated by Chandan Enterprise. By accessing or using our website, you agree to the following Terms & Conditions.
2. General
These Terms & Conditions apply to all users of Kiranaguru.com.
- By placing an order, you agree to abide by these terms.
- We reserve the right to update or modify these Terms without prior notice.
3. Products & Services
- We offer grocery and food products under different grades: Silver, Gold, and Platinum.
- Product images shown are for representation only; actual product may vary slightly.
- All products are subject to availability.
4. Pricing & Payment
- Prices listed on Kiranaguru.com are inclusive/exclusive of taxes (as applicable).
- We reserve the right to change product prices without prior notice.
- Payment must be made through secure payment gateways (UPI, debit/credit cards, wallets, net banking) or COD.
- Orders will be processed only after successful payment confirmation.
5. Orders & Delivery
- Orders once placed cannot be modified after confirmation and cancelled after processed.
- Estimated delivery timelines will be displayed during checkout.
- We are not liable for delays caused by courier/logistics partners, strikes, or unforeseen circumstances.
- Delivery is currently available in Mumbai & Navi Mumbai (service areas may expand).
- Wrong or damaged product must be reported within 24 hours of delivery with proof (photo/video).
6. User Responsibilities
- Customers must provide accurate details (name, address, contact, payment).
- Any fraudulent transaction or false claim will lead to order cancellation and possible legal action.
- Users must not misuse the website or attempt unauthorized access.
7. Intellectual Property
All content on Kiranaguru.com (logo, images, text, design) belongs to Chandan Enterprise. No one may copy, reproduce, or use it without written permission.
8. Limitation of Liability
Chandan Enterprise will not be liable for indirect, incidental, or consequential damages. Our liability is limited to the amount paid by the customer for the product.
9. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Mumbai courts.
10. Contact Us
For questions or concerns, please contact:
- 📩 Email: admin@kiranaguru.com
- 🏢 Address: Chandan Enterprise, SHOP H31, Apmc Masala Market, Sector 19, Vashi
